Welcome to Cyclico Wholesale. These Terms of Service ("Terms") govern your use of our website and services. By accessing our platform or placing an order, you agree to be bound by these Terms.

1. Business Account Eligibility

Cyclico Wholesale is a professional B2B platform.

• Trade Only: Our services are intended for retailers, resellers, and business entities.

• Registration: You may be required to create an account to view wholesale pricing or place bulk orders.

• Accuracy: You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

2. Pricing and Payments

• Wholesale Pricing: Prices are subject to change without notice. Wholesale pricing is often "gated" and only visible to registered and logged-in business partners.

• Taxes: Unless otherwise stated, all prices are exclusive of VAT and other applicable taxes.

• Payment Terms: Payment is required at the time of order unless a prior credit arrangement has been established in writing.

3. Shipping and Delivery

Our shipping procedures are designed for professional efficiency.

• Free Delivery: We offer FREE Next-Day Delivery on all Mainland UK orders exceeding £500 (excl. VAT).

• Mainland UK: Next-day delivery applies to Mainland UK addresses for orders placed before our 2:00 PM cut-off.

• Logistics: We utilize premium logistics partners, including Amazon FBA, to ensure secure and timely transit.

4. Returns and Cancellations

• Cancellations: You have a 30-day cancellation period to notify us of your intent to return goods.

• Condition: Returned items must be in their original, unopened packaging and in resalable condition.

• Processing: Returns are typically processed through our logistics network, including Amazon FBA facilities.

• Damages: Any transit damages or shortages must be reported within 48 hours of delivery with photographic evidence.

5. Limitation of Liability

Cyclico Wholesale provides a platform to connect businesses with affordable wholesale products. We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or the inability to use our website.

6. Governing Law

These Terms and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of the United Kingdom.

Terms & Conditions